Tuesday, May 30, 2023
By Manoj Kumawat
Mahindra Dealer Mistakenly Fills Diesel In Petrol XUV700
In an unfortunate incident, the Mahindra XUV700, a popular SUV in India, is once again involved in a controversy. Following recent reports of a vehicle catching fire due to tampering with its wiring, the latest issue involves a customer receiving an XUV700 filled with the wrong type of fuel.The incident happened recently when a dealer mistakenly filled the petrol tank of a newly purchased XUV700 with diesel just before its delivery to the customer.
The customer took to social media to highlight the dealer's error, revealing that the dealership attempted to rectify the mistake by flushing out the diesel and cleaning the tank before completing the delivery. However, the following day, while taking the car for a drive, the vehicle experienced heavy fuel leakage, forcing the customer to demand a replacement for the affected XUV700.Recognizing the gravity of the situation, Mahindra's customer service promptly intervened on social media, requesting the customer's contact information to provide further assistance and resolve the issue at hand.
It's important to note the substantial differences between petrol and diesel fuels in terms of their qualities and characteristics. Petrol is notorious for its high susceptibility to ignition, even with a minor spark, while diesel requires more pressure to catch fire, making it less prone to accidental ignition. Essential components like the fuel injection pump rely on the lubricating properties of diesel for optimal functioning. Furthermore, diesel engines' rubber seals are not designed to endure the cleaning and drying effects of petrol. Detecting petrol injected into a diesel engine can be challenging, but symptoms such as black smoke from unburned fuel may indicate engine failure and prevent the vehicle from starting.
The Mahindra XUV700 stands as one of the company's best-selling products, with a staggering waiting period of over 17 months. The flagship SUV boasts a 2.0L turbo-petrol engine, generating a maximum power of 197 bhp at 5000 rpm and a peak torque of 380 Nm between 1750-3000 rpm. Additionally, a 2.2-litre turbo diesel engine option is available, delivering a top power of 182 bhp at 3500 rpm and a peak torque of 360 Nm. This incident highlights the importance of attention to detail and caution during the delivery process, urging dealerships and customers alike to remain vigilant to prevent similar mishaps in the future. Mahindra's swift response demonstrates their commitment to customer satisfaction and resolving issues promptly.